Samsung RF28HMEDBSR Refrigerator: A Comprehensive Guide
This guide provides detailed information about the Samsung RF28HMEDBSR refrigerator, including access to the user manual in PDF format, installation guides, and support resources․
Download the RF28HMEDBSR manual online at samsung․com for complete details, or find solutions and tips from Samsung Support CA․
The Samsung RF28HMEDBSR is a 28 cu․ ft․ French Door refrigerator boasting the innovative Twin Cooling Plus™ system․ This model, identified by code RF28HMEDBSR/AA, offers a spacious interior and advanced features designed for optimal food preservation and convenience․
Understanding your refrigerator begins with accessing the comprehensive user manual․ Available as a 132-page PDF, the manual details everything from initial setup to troubleshooting․ It’s readily downloadable from Samsung’s website, samsung․com, and provides crucial installation instructions․
This refrigerator is part of a series including models RF28HMEDBBC and RF28HMEDBWW․ Whether you’ve just purchased or own this appliance, this guide, alongside the official manual, will ensure you maximize its potential․
Key Features and Specifications
The RF28HMEDBSR distinguishes itself with its 28․15 cu․ ft․ capacity and the advanced Twin Cooling Plus™ system, maintaining optimal humidity levels for fresher food․ The refrigerator’s design incorporates a French Door configuration for easy access․
Key specifications, detailed within the Samsung provided manual (PDF format), include precise dimensions and weight․ The RF28HMEDBSR also features an ice and water dispenser, adding to its convenience․
The user manual outlines energy consumption details, allowing owners to understand operational costs․ Further information regarding model codes (RF28HMEDBSR/AA) and related models like RF25HMEDBSR is available within the downloadable documentation on samsung․com․

Getting Started
Refer to the Samsung RF28HMEDBSR manual for unpacking, installation, and initial setup instructions, ensuring proper operation of your new refrigerator․
Unpacking and Installation
Carefully unpack your Samsung RF28HMEDBSR refrigerator, inspecting for any shipping damage before proceeding․ The manual provides complete installation details; consult it for proper placement and leveling․
Ensure adequate ventilation around the unit, following the dimensions specified in the manual․ Connect the water supply line if your model includes an ice maker and water dispenser, verifying no leaks․
Download the manual online at samsung․com for detailed diagrams and step-by-step instructions․ Proper installation is crucial for optimal performance and longevity of your refrigerator․ Always follow safety precautions outlined in the RF28HMEDBSR manual during the installation process․
Initial Setup and Powering On
After installation, allow your Samsung RF28HMEDBSR refrigerator to stand upright for at least two hours before powering on․ This allows the refrigerant to settle․ Refer to the RF28HMEDBSR manual for specific setup instructions․
Once stable, connect the refrigerator to a grounded electrical outlet, ensuring it meets the specified voltage requirements․ The manual details these requirements․ Initial temperature settings can be adjusted via the control panel․
Allow several hours for the refrigerator to reach its set temperature․ The user manual provides guidance on optimal temperature settings․ Familiarize yourself with the control panel functions as described in the RF28HMEDBSR manual․
Understanding the Control Panel
The Samsung RF28HMEDBSR’s control panel allows you to manage temperature settings for both the refrigerator and freezer compartments; Consult the RF28HMEDBSR manual for a detailed diagram and explanation of each button and display indicator․
You can adjust temperatures using the dedicated refrigerator and freezer temperature buttons․ The display shows the current set temperatures․ The manual explains how to activate features like Power Cool and Power Freeze for rapid cooling․
The control panel also manages functions like the ice and water dispenser, and displays any error codes․ Refer to the RF28HMEDBSR manual for a comprehensive list of error codes and their meanings, aiding in troubleshooting․

Using Your Refrigerator
Refer to the RF28HMEDBSR manual for guidance on temperature control, Twin Cooling Plus, shelf adjustments, door alarms, and dispenser operation․
Temperature Control Settings
The Samsung RF28HMEDBSR refrigerator’s temperature settings are crucial for optimal food preservation․ Consult the user manual for detailed instructions on adjusting both the refrigerator and freezer temperatures․ Typically, the control panel allows for precise temperature selection, ensuring your food stays fresh longer․
Understanding the recommended temperature ranges – generally around 37°F (3°C) for the refrigerator and 0°F (-18°C) for the freezer – is vital․ The manual will explain how to utilize features like Power Cool and Power Freeze for rapid cooling or freezing․ Remember to allow 24 hours for temperature stabilization after adjustments․ Proper temperature control minimizes spoilage and maximizes energy efficiency, as detailed in the RF28HMEDBSR manual․
Twin Cooling Plus System Explained
The Samsung RF28HMEDBSR features Twin Cooling Plus, a system designed to maintain optimal humidity levels in both the refrigerator and freezer․ According to the user manual, this independent cooling technology prevents odor transfer and keeps food fresher for longer periods․ Unlike conventional systems, Twin Cooling Plus operates two separate evaporators․
This minimizes temperature fluctuations and preserves the natural moisture of fruits and vegetables․ The manual details how this system contributes to extended freshness, reducing food waste․ Proper functioning of Twin Cooling Plus is essential for maximizing the benefits of your refrigerator, ensuring optimal storage conditions for all your groceries, as outlined in the RF28HMEDBSR manual․
Adjusting Shelves and Bins
The Samsung RF28HMEDBSR refrigerator offers adjustable shelving and bins for customized storage․ The user manual details how to easily remove and reposition shelves to accommodate items of varying heights․ Bins, including crisper drawers, are also adjustable, allowing for flexible organization of produce and other foods․
Proper adjustment maximizes space utilization and ensures optimal airflow within the refrigerator․ Refer to the manual for specific instructions on removing and reinstalling components safely․ The RF28HMEDBSR manual emphasizes the importance of evenly distributing weight on shelves to prevent tipping or damage․ Customizing the interior layout enhances convenience and food preservation․
Door Alarm Functionality
The Samsung RF28HMEDBSR refrigerator is equipped with a door alarm system designed to alert you if a door is left open for an extended period․ The user manual explains that this feature helps maintain optimal internal temperature and prevents food spoilage․ The alarm will sound after approximately two minutes, though this duration may be adjustable – consult the manual for details․
To silence the alarm, simply close the door․ The RF28HMEDBSR manual notes that the alarm is a valuable energy-saving tool, reducing unnecessary cooling․ Ensure the door is fully closed to avoid continuous alarming․ Understanding this functionality contributes to efficient refrigerator operation and food safety․
Ice and Water Dispenser Operation
The Samsung RF28HMEDBSR features an external ice and water dispenser for convenient access․ The user manual details proper operation, emphasizing the need for a connected water supply․ To dispense water, press a glass against the designated paddle; for ice, select either cubed or crushed ice via the dispenser control․
Initial flushing of the water line is crucial, as outlined in the manual, to remove air and impurities․ Ensure the ice maker is turned on for ice production․ The RF28HMEDBSR manual also provides guidance on troubleshooting common issues like slow ice production or water flow problems․ Regular use helps maintain optimal dispenser performance․

Maintenance and Care
The Samsung RF28HMEDBSR manual details cleaning procedures for both the interior and exterior, plus instructions for filter replacements and defrosting․
Cleaning the Interior
According to the Samsung RF28HMEDBSR manual, regular interior cleaning maintains freshness and hygiene․ Begin by unplugging the refrigerator for safety․ Remove all food items, shelves, and bins․ Wash these removable parts with warm, soapy water, then rinse and dry thoroughly before replacing them․
For the refrigerator’s interior surfaces, use a mild detergent and warm water solution․ Avoid abrasive cleaners, as they can damage the surfaces․ Wipe down all interior walls, door seals, and the crisper drawers․ Pay close attention to spills, promptly cleaning them to prevent staining and odor buildup․ Rinse with clean water and dry with a soft cloth․ Remember to also clean the ice maker compartment, if applicable, following the manual’s specific instructions․
Cleaning the Exterior
The Samsung RF28HMEDBSR manual recommends regular exterior cleaning to preserve its appearance․ Begin by wiping down the stainless steel (if applicable) with a stainless steel cleaner, following the product’s instructions; For other exterior surfaces, use a mild detergent and warm water solution․
Avoid abrasive cleaners, which can scratch or damage the finish․ Gently wipe down the doors, sides, and top of the refrigerator․ Pay attention to fingerprints and smudges, especially around the handles and dispenser area․ Rinse with clean water and dry with a soft, clean cloth․ Ensure the door gaskets are also wiped clean to maintain a proper seal․ Regularly cleaning the exterior helps maintain the refrigerator’s aesthetic appeal and prevents buildup․
Replacing the Water Filter
The Samsung RF28HMEDBSR manual details the water filter replacement process․ Locate the filter, typically inside the refrigerator, often in the upper-right corner․ Gently twist and pull the existing filter to remove it․ Before installing the new filter, ensure it’s the correct replacement model․
Align the new filter with the housing and push it in until it clicks into place․ Flush the system by dispensing water for approximately 5-10 minutes to remove any air or carbon particles․ The manual indicates a filter replacement indicator light will illuminate, reminding you when it’s time for a change – usually every six months․ Regular filter replacement ensures clean, fresh-tasting water․
Replacing the Air Filter
The Samsung RF28HMEDBSR manual provides instructions for air filter replacement, crucial for maintaining optimal freshness․ The air filter is usually located in the refrigerator’s upper section, often near the cooling vents․ Gently pull out the existing filter cover and remove the old filter․
Insert the new air filter, ensuring it’s properly aligned․ Replace the filter cover․ The manual highlights that the air filter should be replaced every six months to eliminate odors and maintain air quality․ A replacement indicator light on the control panel will alert you when a change is needed․ Consistent air filter replacement contributes to a cleaner, more hygienic refrigerator environment․
Defrosting the Freezer
The Samsung RF28HMEDBSR is designed with a frost-free system, generally eliminating the need for manual defrosting․ However, excessive frost buildup can occasionally occur, impacting freezer performance․ If noticeable frost accumulates, consult the RF28HMEDBSR manual for guidance․
Typically, manual defrosting involves emptying the freezer, disconnecting power, and allowing the frost to melt․ Place towels to absorb any water․ Avoid using sharp objects to remove ice, as this can damage the freezer․ Once defrosted, clean and dry the interior before reconnecting power․ The manual emphasizes that regular door seal checks prevent frost buildup, ensuring efficient operation and preserving food quality․

Troubleshooting Common Issues
The Samsung RF28HMEDBSR manual offers solutions for issues like cooling problems, ice maker malfunctions, and water dispenser concerns, including error code explanations․
Refrigerator Not Cooling
If your Samsung RF28HMEDBSR refrigerator isn’t cooling, the user manual suggests several checks․ First, ensure the temperature settings are correct and haven’t been accidentally adjusted․ Verify the condenser coils are clean, as dust buildup restricts airflow․
Also, confirm the door seals are intact, preventing warm air from entering․ A blocked vent between the freezer and refrigerator compartments can also cause this issue; check for obstructions․ The manual advises against overfilling the refrigerator, allowing proper air circulation․
If problems persist, consult the error code section in the RF28HMEDBSR manual for specific diagnostics, or contact Samsung Support for assistance․ Remember to consult the PDF manual for detailed diagrams and troubleshooting steps․
Ice Maker Problems
Should your Samsung RF28HMEDBSR ice maker malfunction, the user manual recommends checking the water supply line for kinks or freezing․ Ensure the water supply valve is fully open, allowing sufficient water flow․ Verify the ice maker is turned ‘on’ within the refrigerator’s control panel settings․
The manual also highlights the importance of emptying the ice bin periodically to prevent ice from fusing together․ If ice production is slow, check for obstructions in the ice path․ A frozen water line can also halt production; allow it to thaw․
For persistent issues, consult the error codes detailed in the RF28HMEDBSR manual or reach out to Samsung Support for expert guidance․ The PDF manual provides detailed diagrams for component locations․
Water Dispenser Issues
If the water dispenser on your Samsung RF28HMEDBSR isn’t working, the user manual suggests first verifying the water supply line is connected and the valve is fully open․ Check for any kinks or freezing within the line itself․ Ensure the dispenser lock function isn’t activated on the control panel․
The RF28HMEDBSR manual emphasizes the need to replace the water filter regularly, as a clogged filter significantly reduces water flow․ A low water pressure in your home’s plumbing can also cause issues․
For continued problems, consult the error codes listed in the PDF manual or contact Samsung Support․ They can provide specific troubleshooting steps for your model, RF28HMEDBSR․
Error Codes and Meanings
The Samsung RF28HMEDBSR refrigerator’s user manual details various error codes displayed on the control panel, signaling potential issues․ These codes are crucial for diagnosing problems efficiently․ For example, specific codes indicate ice maker malfunctions, temperature sensor failures, or communication errors within the system․
The RF28HMEDBSR manual provides a comprehensive list of these codes and their corresponding meanings, guiding users toward appropriate troubleshooting steps․ Downloading the PDF manual from Samsung’s website offers the most up-to-date information․

If an error code appears, record it before contacting Samsung Support․ This will help them quickly identify the problem and offer targeted assistance for your RF28HMEDBSR model․

Safety Information
The RF28HMEDBSR manual emphasizes crucial safety precautions, including electrical requirements and handling instructions, to ensure safe operation and prevent potential hazards․
Important Safety Precautions
Before operating your Samsung RF28HMEDBSR refrigerator, carefully review the safety information detailed within the user manual․ This includes vital warnings regarding electrical connections and grounding procedures to prevent shock hazards․
Always ensure the appliance is properly installed and connected to a dedicated, grounded electrical outlet․ Do not use extension cords or adapters․ The manual stresses the importance of avoiding damage to the power cord and regularly inspecting it for wear․
Keep flammable materials away from the refrigerator and never store explosive substances inside․ Follow all instructions regarding cleaning and maintenance, disconnecting power before performing any tasks․ Refer to the RF28HMEDBSR manual for specific guidance on safe operation and potential risks․

Electrical Requirements
The Samsung RF28HMEDBSR refrigerator requires a dedicated 115/120V, 60Hz electrical outlet․ Consult the user manual for precise amperage specifications, typically around 15 amps, to ensure compatibility with your home’s electrical system․
It is crucial to avoid plugging the refrigerator into an outlet shared with other appliances․ This prevents potential overloading and ensures optimal performance․ The manual explicitly advises against using extension cords or ungrounded outlets, as these pose safety risks․
Proper grounding is essential for safe operation․ Verify your outlet is correctly grounded before connecting the RF28HMEDBSR․ Refer to a qualified electrician if you have any concerns regarding your electrical setup, as detailed in the provided documentation․

Technical Specifications
The RF28HMEDBSR is a 28 cu․ ft․ French Door refrigerator with a model code of RF28HMEDBSR/AA, as detailed in the Samsung manual․
Dimensions and Weight
Detailed dimensional information for the Samsung RF28HMEDBSR refrigerator is crucial for proper installation and ensuring it fits seamlessly into your kitchen space․ While specific measurements aren’t explicitly stated in the readily available snippets from the Samsung manual, the documentation emphasizes consulting the manual packed with the product or downloading it online at samsung․com for complete installation details;
Generally, French Door refrigerators of this capacity (28 cu․ ft․) have substantial dimensions․ Expect a width around 36 inches, a depth (without handles) of approximately 30-32 inches, and a height ranging from 69 to 70 inches․ The weight of the RF28HMEDBSR is considerable, likely exceeding 250 pounds when empty, necessitating careful handling during delivery and placement․ Always refer to the official Samsung documentation for precise figures․
Energy Consumption
Understanding the energy consumption of your Samsung RF28HMEDBSR refrigerator is vital for managing household expenses and minimizing environmental impact․ While the provided snippets from the Samsung resources don’t directly state the kilowatt-hour (kWh) usage, the manual, available for download at samsung․com, will contain this crucial information․
Modern refrigerators, including the RF28HMEDBSR with its Twin Cooling Plus system, are designed for energy efficiency․ Expect an annual energy consumption figure within the range of 300-500 kWh, depending on usage patterns and settings․ Look for the Energy Star certification label on the appliance, which indicates it meets strict energy efficiency guidelines․ Consulting the user manual will provide the precise energy consumption data for your specific model․

Warranty Information
Samsung provides warranty details for the RF28HMEDBSR refrigerator; consult the manual for specifics․ Contact Samsung Support for claims or questions․
Samsung Warranty Details
Samsung offers a standard warranty on the RF28HMEDBSR refrigerator, covering defects in materials and workmanship for a specified period․ The duration and coverage vary based on the component․ Typically, the sealed refrigeration system (compressor, condenser, evaporator, and connecting tubing) receives a longer warranty period, often 10 years, protecting against failures within that system․
For other parts and labor, a one-year warranty is generally provided, covering repairs or replacements needed due to manufacturing defects․ Always refer to the owner’s manual (available as a PDF download) for the precise terms and conditions of your specific RF28HMEDBSR model’s warranty․ Proof of purchase is essential for any warranty claim․ Registering your appliance with Samsung can streamline the process․
Contacting Samsung Support
Samsung provides multiple avenues for customer support regarding your RF28HMEDBSR refrigerator․ For immediate assistance, visit the Samsung Support website (samsung․com) where you can access FAQs, troubleshooting guides, and the ability to chat with a live agent․ The website also hosts the RF28HMEDBSR manual in PDF format for easy download․
Alternatively, you can contact Samsung Support via phone․ Their customer service number is readily available on their website․ When calling, have your model number (RF28HMEDBSR) and serial number handy to expedite the process․ Samsung also offers support through their mobile app, providing convenient access to assistance and service requests․